Ynterface Privacy Policy
Last updated: 7 May 2026
1. What this Policy Covers
This Privacy Policy explains how Ynterface collects, uses, stores, and discloses personal information and operational data associated with accounts, companies, staff profiles, and client-related records.
2. Information We Collect
We may collect account profile details, contact data, company details, user role information, uploaded documents, platform activity logs, and system telemetry needed for reliability and security.
3. How We Use Information
We use information to provide and secure the service, authenticate users, manage permissions, process documents, generate operational outputs, support customer requests, and improve product reliability.
4. Data Handling for Company, Staff, and Client Records
Customer organisations control what staff and client data they submit to Ynterface. You are responsible for ensuring lawful basis, notices, and consents for any personal, sensitive, or health-related data you process through the platform.
5. Security Measures
Ynterface implements technical and organisational safeguards, including authenticated access, role-based controls, encrypted transport, and encrypted object storage where configured. No method of transmission or storage is guaranteed to be 100% secure.
6. Cloud Providers and Subprocessors
We use third-party cloud and infrastructure providers to operate the service, including storage and document-processing services. These providers process data only as needed to deliver Ynterface features.
7. Retention and Deletion
We retain data for as long as needed to provide the service, satisfy legal requirements, resolve disputes, and enforce agreements. Account deletion and administrative deletion actions can be irreversible and may remove related data depending on role and system policy.
8. International Processing
Data may be processed in regions where our infrastructure or subprocessors operate. By using Ynterface, you authorise such transfers as necessary for service delivery, subject to applicable law.
9. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of personal data. Requests may be submitted by contacting us using the details below.
10. Compliance Statements
Ynterface uses cloud services that can support HIPAA/SOC 2-aligned controls. However, unless explicitly confirmed in a signed agreement, Ynterface does not warrant that your specific deployment or workflow is independently HIPAA certified or SOC 2 certified.
11. Policy Updates
We may update this Privacy Policy periodically. Material changes will be reflected by updating the date above and, where appropriate, by providing additional notice.
12. Contact
For privacy questions or requests, contact: privacy@ynterface.com.