Migration support

A one-off move of your live records into Ynterface. The records, the fee and the cutoff date are agreed before any work starts.

For providers joining Ynterface from another system, or from spreadsheets.

Fees

Prices are in AUD and exclude GST. The fee follows the number of participants, the sites, and how much history the quote includes.

  • Small

    $1,800–$3,200

    Up to 40 participants, one site

    • Participants and the current plan details you export
    • Staff records from the file you send
    • The current documents you choose to bring across
    • A sample check with you before the workspace goes live
  • Established

    $4,500–$8,000

    About 40–150 participants, or more than one site

    • Everything in Small
    • Service agreements and the service catalogue
    • Open invoices, or an opening position, as named in the quote
    • A written list of what moved and what was left behind

    Usually the fit when a provider is leaving another system and wants the live records, not years of history.

  • Group

    $10,000–$18,000+

    More than 150 participants, or several sites

    • A phased move, site by site when that is cleaner
    • History only for the period named in the quote
    • A walkthrough for each site lead
    • Handover notes your admins can keep

Where a fixed fee is the wrong shape, work can be agreed at $180–$240 per hour + GST. The quote still names the records and the cutoff before that time starts.

How it works

You provide the exports. We do not sign in to the old system unless the quote says so. Passwords are not moved. Your admin confirms the sample before the records are treated as live.

  1. 01

    Tell us where the records are now

    Share the system you are leaving, the participant count, the sites, and which records you want in Ynterface.

  2. 02

    Review a fixed scope and quote

    We confirm the files, the cutoff date, what is out of scope, and the one-off fee before any work starts.

  3. 03

    Send the exports. We map a sample.

    You provide the exports. We load the agreed records and check a sample with an authorised admin.

  4. 04

    Approve the handover

    Your admin confirms the sample, then the agreed records go live. You keep the notes of what moved.

Included

  • A scope that names the record types and the cutoff date
  • Loading the exports you provide into the workspace
  • Participants, staff and the current documents in that scope
  • A sample check before anything is treated as live
  • A list of records that could not be mapped from the export
  • An admin walkthrough of the finished workspace

You confirm the records

This service loads the files you provide. It is not legal, clinical, tax or Fair Work advice, and it is not an audit of the system you are leaving. Your organisation confirms that the participants, staff, documents and amounts are right before anyone relies on them.

History older than the cutoff, records missing from the export, and later changes are quoted separately before that work starts.

Ask for a quote

Tell us the participant count, the number of sites, and the system the records are in now. We’ll come back with a recommended package and a quote for approval.