Typed decisions, not prose
Every call returns an enum, boolean or structured object your code can act on directly. No JSON-in-a-string, no regex over a chat reply.
Decisions, not chat. Built for Australian care software.
Ynterface Decide turns NDIS, aged care and allied health workflows into typed decisions with calibrated confidence — so your software knows when to act and when to ask a human. All data stays in Australia.
Already a Ynterface Pro customer? Decide powers document filing and verification in your workspace today.
Calibrated confidence
When Decide says 0.9, roughly 90% of those decisions are correct. Set a threshold: auto-accept above it, route to a human below it.
Sydney only. Both clouds.
Inference, storage and training all run in ap-southeast-2 / australia-southeast1. Participant data never leaves Australia, so APP 8 never comes up.
Trained on real care-sector decisions
Built from the NDIS Practice Standards evidence taxonomy and live, human-corrected classifications inside Ynterface. Not a general model with a prompt.
One endpoint
The contract is the product
Send a task and a schema-validated input. Get a typed decision, a calibrated confidence, and an abstain flag you can branch on. Post a correction back and the model gets better on your data.
POST /v1/decide
{
"task": "ndis.document.classify",
"input": {
"filename": "J_Smith_support_plan_2026.pdf",
"text": "Individualised Support Plan for ... goals, supports, review date ..."
},
"options": { "threshold": 0.92 }
}{
"decision": "Individualised Support Plans",
"confidence": 0.97,
"abstain": false,
"alternatives": [
{ "decision": "Service Agreement", "confidence": 0.02 }
],
"evidence": [{ "span": [0, 32], "source": "text" }],
"model_version": "ndis-classify-2026.09",
"decision_id": "9c1e…"
}Task catalogue
Start with the decisions every provider already makes
| Task | Returns | Status |
|---|---|---|
| ndis.document.classify | Evidence type (NDIS matrix) | live |
| ndis.document.entity | Client · Staff · Company · Incident | live |
| ndis.chunk.verify | Faithful extract? boolean + reason | live |
| ndis.certification.extract | Typed certificate record | beta |
| ndis.expiry.extract | ISO date + document type | beta |
| ndis.incident.reportable | Reportable category + clock | soon |
| ndis.priceguide.match | Support item number | soon |
| ndis.note.quality | Completeness vs. plan goals | soon |
| agedcare.evidence.classify | Strengthened Quality Standards | roadmap |
Pricing
Pay per decision. Start free.
All prices in AUD. Early-access pricing is indicative and will be locked in for design partners.
Developer
$0/ month
Build and evaluate on your own data. No card.
Included
- 10,000 decisions / month included
- Then A$0.005 per decision
- All live tasks
- 1 API key · shared tenant
Features
- Calibrated confidence + abstain on every call
- Feedback endpoint (corrections improve your accuracy)
- Sydney-only residency
- Community support
Request early access
Early access. Indicative pricing.
Growth
$490/ month
For NDIS and care software vendors shipping to real customers.
Included
- 250,000 decisions / month included
- Then A$0.003 per decision
- All live + beta tasks
- 5 API keys · webhooks
Features
- Per-task calibration dashboard (accuracy, ECE, abstain rate)
- Evidence spans on every decision
- Signed DPA · sub-processor list · data-flow diagram
- 99.9% uptime SLA · email support
Request early access
Design partners get Growth free during early access.
Vendor
From $2,500/ month
Dedicated tenant, your own label sets, procurement-ready.
Included
- Volume tiers from A$0.001 per decision
- Dedicated tenant + KMS keys
- Custom label sets and task packs
- Unlimited API keys · SSO
Features
- Model cards + calibration report per release
- Audit export · 7-year decision log retention option
- Aged care and allied health task packs
- 99.95% SLA · named engineer · security questionnaire support
Talk to us
Annual billing. White-label available.
Ynterface Pro customers get Decide inside their workspace at no extra cost. See workspace pricing.
Trust & compliance
What your DPO will ask for, ready on day one
- Data residency statement — Sydney only, both clouds
- Signed DPA and current sub-processor list
- Data-flow diagram covering inference, logging and training
- Model card and calibration report per task and release
- Encryption at rest (KMS) and in transit; per-tenant keys on Vendor
- Company-level opt-out from any shared training set
- Annual penetration test; vulnerability disclosure policy
- Administrative and compliance decisions only — not a clinical device
Questions vendors ask us
Is this a chatbot?
No. Decide answers structured questions with typed values and a confidence score. Abby, our chat assistant, sits on top of it — Decide is the layer underneath that other software can call directly.
What does "calibrated" actually mean?
Across all decisions returned with confidence 0.9, about 90% are correct. We measure this continuously (expected calibration error) and publish it per task. It is what lets you set an auto-accept threshold and trust it.
Where does our data go?
Sydney. Inference and storage run in AWS ap-southeast-2; training and evaluation run in Google Cloud australia-southeast1. Only de-identified training exports move between them. Nothing leaves Australia.
Do you train on our customers' data?
Only on de-identified decisions and corrections, and only if you opt in. Opting out never affects your service. Vendor tenants can be fully excluded from any shared training set.
Is Decide a medical device?
No. Decide makes administrative and compliance decisions — document type, evidence gaps, reportability windows, price-guide matches. It does not make clinical decisions and we do not intend it to.
You compete with the vendors you're selling to. Why should we trust you?
Decide is operated as a separate service with tenant isolation, its own DPA, and no visibility into your data from the Ynterface product side. If you prefer, Vendor plans can be white-labelled.
Become a design partner
We are onboarding a small number of NDIS and aged care software vendors. Design partners get Growth free, direct access to the team, and pricing locked in at launch.
Apply for early access